Privacy Policy

Last updated: 14 May 2025

At Thorpe Carpentry & Joinery, we are committed to respecting and protecting your privacy. This policy outlines how we collect, use, and store your personal information.

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1. Information We Collect

We may collect and store the following personal information:

• Name

• Email address

• Phone number

• Postal address

• Photos related to your project or enquiry

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2. How We Collect Your Information

We collect this information when you:

• Fill out a contact or quote form

• Send us an email, WhatsApp message, or text

• Provide information during a consultation or booking process

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3. Why We Collect Your Information

We use your information to:

• Communicate with you regarding your enquiry or project

• Provide quotes and estimates

• Book in work and manage scheduling

• Take and confirm deposit payments

• Follow up on work completed

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4. Data Sharing

We do not share your personal information with third parties, except as required to run our business (e.g. for bookkeeping, invoicing, or legal obligations). Your information is used solely for the purposes of Thorpe Carpentry & Joinery.

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5. Cookies and Tracking

We do not use cookies or tracking tools on our website.

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6. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To do so, please contact us using the details below.

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7. Minors

We do not knowingly collect personal information from individuals under the age of 18.

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8. Contact

If you have any questions about this policy or wish to request or delete your data, please contact us:

📧 Email: Thorpecarpentryjoinery@gmail.com
📱 WhatsApp: 07501 452675